Los apreciamos mucho más de lo que se imaginan! More Show less Muchas GRACIAS a Cesar y a Teo por su excelente servicio a todos los visitantes en Secrets. We’ve experienced this at Capers and Bordeaux in the 3 trips we’ve made within the last 4 years. Also, the food at some of the restaurants can be a hit or miss.

We waited over an hour to get our covid test in 2 different lines. It seemed like everyone got a 9:30 appointment. The COVID-19 test we had to take to be able to return to the US also took forever. Check-in and check-out ALWAYS take forever. The reason I’m giving secrets a 4/5 is because there are things that were inconvenient. They’ve been there the last 3 times, which shows they’re hardworking, dedicated people, and I hope they continue to stay there because we’d love to go back next year and say hello again. People like Cesar and Teo are the reason WHY we want to keep returning to Secrets. Secrets, I would say, is like any other resort, BUT what sets it apart is it’s wonderful, hardworking staff. They have hands made of gold and made us feel like we were floating! After our amazing massage, Teo treated us to some champagne and a little dessert treat just for us! It was delicious and we very much appreciated all his attention and care during our time there. The ladies who gave us our massage, Monica and Blanca, were fantastic. The second time, Teo also guided us through our hydrotherapy before our couple’s massage. In addition, he gave us a wonderful scalp massage and made sure we were 100% taken care of. The first time, we did a hydrotherapy session and Teo was fantastic in guiding us through the session. We went to the spa twice during our visit. Breakfast was always enjoyable and delicious! It never disappointed and always has a great variety of food! I’d also like to give a commendation to all the staff working at the spa, specifically to Teodoro (Teo). He also made us his “special drink,” the “Cesartini.” Those are delicious, and I’m sure if Cesar was ever a bartender, he’d be great at that too! The food at the market is delicious too. We requested to sit at his station the entire week we were there because he is super friendly, helpful, extremely hardworking and even through he’s super busy, he is always in a great mood and puts a smile on the guests’ faces. We loved being greeted by Cesar, our wonderful waiter.

Like always, it didn’t disappoint mainly because of its fabulous staff! We started every morning at the Market Buffet downstairs. On this last trip, we went to celebrate our wedding anniversary. My husband and I have been to Secrets 3 times now. I’d also like to give a commendation to all the staff working at the spa, specifically to Teodoro (Teo). Breakfast was always enjoyable and delicious! It never disappointed and always has a great variety of food! He also made us his “special drink,” the “Cesartini.” Those are delicious, and I’m sure if Cesar was ever a bartender, he’d be great at that too!

We started every morning at the Market Buffet downstairs. Like always, it didn’t disappoint mainly because of its fabulous staff!

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